pinasgems Casino Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and pinasgems ("pinasgems," "we," "us," or "our"), governing your access to and use of the pinasgems Casino website located at pinasgems.pro and all associated services, games, features, and content (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the pinasgems Platform.

01.Acceptance of Terms

By accessing or using the pinasgems Platform in any manner — including but not limited to browsing the website, creating an account, making a deposit, placing a bet, or claiming a bonus — you confirm that:

• You have read and understood these Terms & Conditions in full;
• You agree to be legally bound by these Terms and any future amendments thereto;
• You are accessing pinasgems voluntarily and of your own free will;
• You are not acting on behalf of any third party without their explicit written consent;
• You understand that gambling involves risk and that pinasgems does not guarantee any winnings.

These Terms apply to all users of the pinasgems Platform, regardless of how they access it — whether via desktop browser, mobile browser, or any other means. pinasgems reserves the right to modify these Terms at any time. Continued use of the Platform following any modification constitutes acceptance of the revised Terms.

02.Eligibility

Access to and use of the pinasgems Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• Age: You must be at least twenty-one (21) years of age. In accordance with Philippine gaming regulations, pinasgems strictly prohibits access by persons under the age of 21. pinasgems reserves the right to request proof of age at any time and to suspend or terminate any account where the age requirement cannot be verified.
• Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to ensure that your use of pinasgems complies with all laws applicable in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated by a court of competent jurisdiction are not permitted to use the Platform.
• Self-Exclusion: You must not be subject to any self-exclusion order, whether imposed by pinasgems or by any regulatory authority, including PAGCOR.
• One Account Per Person: Each individual may hold only one (1) pinasgems account. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein.

03.Account Registration

To access the full range of pinasgems services, you must register a player account. When registering, you agree to:

• Provide accurate, current, and complete information as requested during the registration process;
• Maintain and promptly update your account information to keep it accurate and complete;
• Keep your pinasgems Login credentials — including your username and password — strictly confidential;
• Notify pinasgems immediately if you suspect any unauthorized access to or use of your account;
• Accept full responsibility for all activities that occur under your account.

pinasgems reserves the right to conduct Know Your Customer (KYC) verification at any time, including at the point of registration, before processing withdrawals, or at any other time deemed necessary. KYC verification may require you to submit government-issued identification, proof of address, and proof of payment method ownership. Failure to complete KYC verification within the timeframe specified by pinasgems may result in account suspension and withholding of funds pending verification.

pinasgems reserves the right to refuse registration or to close any account at its sole discretion, including where it suspects fraud, money laundering, or any other illegal activity.

04.Deposits & Withdrawals

All financial transactions on the pinasgems Platform are conducted in Philippine Peso (₱). The following terms apply to all deposits and withdrawals:

• Deposits: Deposits may be made via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other payment methods as made available by pinasgems from time to time. Minimum and maximum deposit limits apply and are displayed at the point of transaction.
• Withdrawals: Withdrawal requests are processed subject to completion of KYC verification. pinasgems aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method selected and any applicable verification requirements.
• Own Funds: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using funds derived from illegal activity, is strictly prohibited.
• Currency: All account balances, bets, winnings, and bonuses are denominated in Philippine Peso (₱). pinasgems is not responsible for any currency conversion fees charged by your payment provider.
• Errors: In the event of a technical error resulting in an incorrect credit to your account, pinasgems reserves the right to correct such error and recover any funds incorrectly credited, regardless of whether you have wagered those funds.

05.Bonuses & Promotions

pinasgems offers various bonuses and promotional offers to eligible players. All bonuses and promotions are subject to the following general terms, in addition to any specific terms attached to each individual offer:

• Bonuses are available to eligible players only. pinasgems reserves the right to determine eligibility at its sole discretion.
• All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings may be withdrawn. Wagering requirements are specified in the terms of each individual promotion.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• pinasgems reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse the pinasgems bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.

06.Game Rules & Fair Play

All games available on the pinasgems Platform are governed by individual game rules, which are accessible within each game. By participating in any game, you agree to be bound by the applicable game rules. The following general principles apply to all games on pinasgems:

• All pinasgems games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. RNG systems are independently tested and certified by accredited third-party testing laboratories.
• Return-to-Player (RTP) percentages for slot games are published and available to players. pinasgems does not manipulate RTP figures.
• In the event of a dispute regarding a game outcome, the result recorded in the pinasgems server logs shall be the definitive record. pinasgems's decision on all game disputes is final.
• pinasgems reserves the right to void any bet or game round where a technical malfunction has occurred that may have affected the integrity of the game outcome.
• Collusion, use of automated betting software (bots), exploitation of software vulnerabilities, and any other form of cheating are strictly prohibited and will result in immediate account termination and forfeiture of all funds.

07.Prohibited Conduct

The following conduct is strictly prohibited on the pinasgems Platform. Engaging in any prohibited conduct may result in immediate account suspension or termination, forfeiture of account balances, and referral to law enforcement authorities where appropriate:

• Providing false, misleading, or fraudulent information during registration or at any other time;
• Accessing the Platform if you are under 21 years of age;
• Opening or operating more than one pinasgems account;
• Using the Platform for any money laundering, fraud, or other illegal financial activity;
• Attempting to reverse-engineer, hack, or otherwise interfere with the pinasgems Platform or its underlying software;
• Using automated software, bots, or scripts to interact with the Platform;
• Engaging in any form of collusion with other players;
• Exploiting any software bug, error, or vulnerability for financial gain;
• Engaging in any conduct that pinasgems, in its sole discretion, determines to be harmful to the Platform, other players, or the integrity of the games.

08.Responsible Gaming

pinasgems is committed to promoting responsible gaming and takes its obligations in this regard seriously. pinasgems provides the following responsible gaming tools to all players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their pinasgems account.
• Session Time Limits: Players may set limits on the duration of their gaming sessions.
• Loss Limits: Players may set limits on the amount they are willing to lose within a specified period.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a specified period.
• Self-Exclusion: Players who wish to permanently exclude themselves from the pinasgems Platform may request self-exclusion by contacting pinasgems support. Self-exclusion requests are processed promptly and are irrevocable for the duration of the exclusion period.

pinasgems reserves the right to impose responsible gaming restrictions on any account where it has reason to believe that a player may be experiencing gambling-related harm, including where a player exhibits signs of problem gambling behavior.

09.Intellectual Property

All content on the pinasgems Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform — is the property of pinasgems or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. You may not:

• Copy, reproduce, distribute, or create derivative works from any pinasgems content without prior written consent;
• Use any pinasgems trademarks, logos, or brand elements without prior written authorization;
• Frame or mirror any part of the pinasgems Platform on any other website or platform;
• Use any data mining, scraping, or similar data extraction tools on the Platform.

10.Limitation of Liability

To the fullest extent permitted by applicable law, pinasgems shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the pinasgems Platform, including but not limited to:

• Loss of winnings or profits;
• Loss of data or account information;
• Interruption or unavailability of the Platform due to technical issues, maintenance, or circumstances beyond pinasgems's reasonable control;
• Unauthorized access to your account resulting from your failure to maintain the confidentiality of your login credentials;
• Any errors, inaccuracies, or omissions in the Platform content.

The pinasgems Platform is provided on an "as is" and "as available " basis. pinasgems makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors. Your use of the Platform is entirely at your own risk.

11.Privacy & Data

pinasgems collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the pinasgems Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• pinasgems collects personal data necessary for account registration, KYC verification, payment processing, and the provision of its services;
• pinasgems does not sell your personal data to third parties for marketing purposes;
• pinasgems may share your data with regulatory authorities, law enforcement agencies, and payment processors where required by law or necessary for the provision of services;
• You have the right to access, correct, and request deletion of your personal data, subject to applicable legal and regulatory requirements;
• pinasgems uses industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

For full details on how pinasgems handles your personal data, please review the pinasgems Privacy Policy.

12.Amendments & Governing Law

pinasgems reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, pinasgems will endeavor to provide reasonable notice to registered players via email or a prominent notice on the Platform. Your continued use of the pinasgems Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.